Arrival and departure: On the day of arrival the rooms are ready from 2 p.m. We request, that the rooms be vacated by 10 a.m. on the day of departure. Check-in should be by 6 p.m. Please inform us by phone in case of late arrival.
No smoking: We are a non-smoking hotel. Smoking is forbidden in all rooms and in all public areas of the hotel. You are welcome to smoke outdoors!
Reservation: Your rooms are considered reserved after you have made deposit of 30% of the room rate, payable by bank transfer to Bank und Adresse, Swift Code:. IBAN Code:
Flexible cancellation policy for guest from abroad: For new confirmations until 01/02/2022 we accept a free cancellation until 15 days before the arrival day. For your deposit you will get a voucher for a next stay.
Cancellation policy:

A cancellation is inconvenient – for you and for us!
We therefore ask for your understanding that we do not return your deposit and charge a cancellation fee should you have to cancel your booking.

 Up to 30 days prior to arrival: no cancellation fee, only the deposit will be kept as cancellation fees.
29 to 22 days prior to arrival: 30% of the booked arrangement
21 to 7 days prior to arrival: 50% of the booked arrangement
up to 6 days prior to arrival: 80% of the booked arrangement
in case of no-show or early departure: 100% of the booked arrangement.

Method of payment: we prefer payment by cash and collection-only cheque. You can also clear your bill with EC card or credit card (except American Express and Diners).
Room number: Unfortunately we are not always able to promise floor level, location and room number within a certain category.