Arrival and departure:
On the day of arrival the rooms are ready from 2 p.m. We request, that the rooms be vacated by 10 a.m. on the day of departure. Check-in should be by 6 p.m. Please inform us by phone in case of late arrival.
We are a non-smoking hotel. Smoking is forbidden in all rooms and in all public areas of the hotel. You are welcome to smoke outdoors!
Your rooms are considered reserved after you have made deposit of 30% of the room rate, payable by bank transfer to Bank und Adresse, Swift Code:. IBAN Code:
Flexible cancellation policy:
For new confirmations until 30/04/2021 we accept a free cancellation until 30 days before the arrival day. For your deposit you will get a voucher for a next stay.
A cancellation is inconvenient – for you and for us!
We therefore ask for your understanding that we do not return your deposit and charge a cancellation fee should you have to cancel your booking.
Up to 30 days prior to arrival: no cancellation fee, only the deposit will be kept as cancellation fees.
29 to 22 days prior to arrival: 30% of the booked arrangement
21 to 7 days prior to arrival: 50% of the booked arrangement
up to 6 days prior to arrival: 80% of the booked arrangement
in case of no-show or early departure: 100% of the booked arrangement.
Method of payment: we prefer payment by cash and collection-only cheque. You can also clear your bill with EC card or credit card (except American Express and Diners).
Room number: Unfortunately we are not always able to promise floor level, location and room number within a certain category.