Arrival and departure: On the day of arrival the rooms are ready from 2 p.m. We request, that the rooms be vacated by 10 a.m. on the day of departure. Check-in should be by 6 p.m. Please inform us by phone in case of late arrival.
No smoking: We are a non-smoking hotel. Smoking is forbidden in all rooms and in all public areas of the hotel. You are welcome to smoke outdoors!
Reservation: Your rooms are considered reserved after you have made deposit of 30% of the room rate, payable by bank transfer to Bank und Adresse, Swift Code:. IBAN Code:
Method of payment: we prefer payment by cash and collection-only cheque. You can also clear your bill with EC card or credit card (except American Express and Diners).
Room number: Unfortunately we are not always able to promise floor level, location and room number within a certain category.
Cancellation policy:
A cancellation is inconvenient – for you and for us!
Enclosed our cancellation policy:
Up to 30 days before arrival: no cancellation fees, only the deposit will be retained as a cancellation fee.
From 29 to 8 days before arrival: 50% of the booked arrangement
From 7 to 1 day before arrival: 80% of the booked arrangement
On the day of arrival, no-show or early departure: 100% of the booked arrangement
By taking out our travel cancellation insurance, you will avoid being charged any penalties.